Question 1

How do I install WhiteoutMod?

Accepted Answer

Tap the Google Play or App Store button anywhere on this page. You will be taken to our secure launcher where you can download the client and create your account in under a minute — no rooting or jailbreak required.

Question 2

How do I redeem gift codes?

Accepted Answer

Open the game, tap your avatar → Settings → Gift Code, then paste any active code from the Gift Codes section above. Rewards are delivered straight to your in-game mail instantly.

Question 3

Is VIP 12 really free?

Accepted Answer

Yes. Every new account is granted full VIP 12 status the moment you log in — permanently, at no cost. You get all VIP 12 perks including extra marches, faster healing and bonus rewards.

Question 4

How often is the server updated?

Accepted Answer

Our team ships updates, balance passes and fresh events continuously. New hero generations, pets and seasonal content roll out on a regular schedule, and hotfixes are deployed within hours when needed.

Question 5

How do I contact support?

Accepted Answer

Join our official Discord for the fastest response, use the in-game support client, or open a ticket. Our moderators and staff are available 24/7 to help with anything from bugs to account recovery.

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